Returns, Refunds and Exchanges
- Returns are accepted within a specified period after delivery, as per product category.
- Products must be unused, unopened, and in original packaging to qualify for returns.
- Certain items, such as perishable or hygiene-sensitive products, are non-returnable.
- Customers must contact support to initiate the return process before sending products back.
- Refunds are issued only after inspection and approval of returned items.
- Delivery costs for returns may be borne by the customer unless due to company error.
- Exchanges or replacements are offered for damaged or defective products, subject to verification.